Welcome to the DurianBB World website, a branch of the DurianBB International family. This site is operated under the guidance and policies of DurianBB International, ensuring the same quality and service standards.
- Acceptance of Terms
By accessing or purchasing from DurianBB World, you acknowledge that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy.
- Privacy
Please review our Privacy Policy, which also applies to your visit to the DurianBB World website, for a comprehensive understanding of our privacy practices.
- Purchase Related Policies
The products and services available on the DurianBB World website are intended for personal use. Reselling of products or services acquired from us is not permitted. DurianBB World reserves the right to modify or cancel orders that may violate these terms.
- Accuracy of Information
DurianBB World strives for accuracy in the descriptions of products and services on our website. However, we do not guarantee that all descriptions, colours, and other content are error-free. Information on our site should be taken as informative rather than authoritative.
- Shipping and Delivery Policy
- Shipping Timeframe: Products will be shipped out within 24 to 48 hours of order placement.
- Delivery Estimates: Delivery times are estimated and not guaranteed. Please provide accurate address details to avoid delivery issues.
- Additional Charges: In cases of incorrect address information or recipient unavailability, DurianBB World holds limited responsibility. Additional charges may apply for re-delivery attempts.
- Amending Your Order
Changes to orders can be made by contacting world@durianbb.com within 2 hours of order placement. Post this timeframe, amendments may not be feasible.
- Return and Refund Policy
DurianBB World does not provide for any return and/or refund of our product unless it was incorrectly delivered or its packaging was damaged during transit. Upon delivery, customers are advised to inspect their products immediately and report any discrepancies by emailing world@durianbb.com. We handle valid refund requests on a case-by-case basis and will work directly with you to find a satisfactory compromise. Please note that claims will not be entertained once the delivery has been accepted.
- Intellectual Property
All content on the DurianBB World website is the property of DurianBB International and its affiliates. Any use of this content, trademarks, or logos requires prior written consent.
- Limited Licenses
The use of the DurianBB World website is granted for personal, non-commercial purposes only. Restrictions include modifying site content, using data-gathering tools, or imposing an unreasonable load on our infrastructure.
- Your Obligations and Responsibilities
Users must adhere to the Terms and Conditions and act in accordance with the law and in good faith. Misuse of the website may result in liability for any damages caused.
- Your Account
Account holders are responsible for maintaining the confidentiality of their accounts and bear responsibility for all activities under their accounts.
- Third-Party Links
DurianBB World is not responsible for the content of external sites linked to or from our website.
- Disputes
Disputes relating to your use of the DurianBB World website will be governed by the laws of the jurisdiction of DurianBB International’s registration, and any arbitration will be conducted under the prevailing rules of the Malaysian Arbitration Association.
- Changes to Terms and Conditions
DurianBB World reserves the right to modify these Terms and Conditions at any time.
15. Contact Us
For any inquiries or clarifications, please contact us at world@durianbb.com.